Home   Visitors Guide
Visitors Guide


Save on Travel with Westjet

We are happy to announce that for the upcoming 2020 Calgary National Bank Challenger, Westjet is offering 5% off Econo* and 10% off EconoFlex and Premium fares for travel within Canada and 2% off Econo*, 5% off EconoFlex and 10% off Premium base fares for guests travelling Trans-border into and out of Calgary, Alberta. To take advantage of this offer, you will need the discount code listed. Please visit www.westjet.com/conventions to make a booking online.

Travel from: February 18-March 7, 2020

Coupon code:
*Guest web/Travel Agent web
Promo code:
*Travel Agent GDS only


Parking: no on site parking without parking pass. Please use street, Lord Beaverbrook High School or the Carriage House overflow lot. Please refer to the yellow sections highlighted in the image below:

Seating: seating is general admission, unless otherwise posted.

Ticket Sale: for VIP Access Passes contact Tournament Director Danny Da Costa at ddacosta@albertatenniscentre.ca. Tickets will also be available for sale in the lobby of the venue.

Buy Tickets

Cameras and Recording: recording the matches is not allowed.

Code of Conduct: guests exhibiting behaviour that does not align with the ATP, Tennis Canada and Alberta Tennis Centre’s standards will be asked to leave.

Medical Emergencies: in the event of an emergency, please find a volunteer or staff member wearing an event t-shirt.

Food and Drinks: food and drinks will be available during all matches. Outside food allowed.

Illegal gambling and match fixing: illegal gambling and match-fixing is not allowed.

National Bank Lounge: only accessible to Corporate Box Holders and VIP Access Pass Holders.

Buy Corporate Box Packages

Live Streaming: live coverage will be available February 24 – March 1, 2020 here.

Lost & Found: the tournament is not responsible for lost items. A small lost & found is located in the lobby of the venue.

Washrooms: washrooms are located outside the venue for all attendees and staff involved. Please follow clearly marked signs.

Will Call: located in the lobby of the venue. Hours will be 9:00 a.m to after the final match. Please bring photo ID to collect tickets, VIP Passes and Box Holder Packages.