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Visitors Guide

Save on Travel with Westjet

We are happy to announce that for the upcoming 2020 Calgary National Bank Challenger, Westjet is offering 5% off Econo* and 10% off EconoFlex and Premium fares for travel within Canada and 2% off Econo*, 5% off EconoFlex and 10% off Premium base fares for guests travelling Trans-border into and out of Calgary, Alberta. To take advantage of this offer, you will need the discount code listed. Please visit www.westjet.com/conventions to make a booking online.

Travel from: February 18-March 7, 2020

Coupon code:
*Guest web/Travel Agent web
Q58KL53
Promo code:
*Travel Agent GDS only
YBB41

Parking: No on site parking without parking pass. Please use street, Lord Beaverbrook High School or the Carriage House overflow lot. Please refer to the yellow sections highlighted in the image below:

Seating: Seating is general admission, unless otherwise posted.

Ticket Sales: fVIP Access Passes can be purchased via Tournament Director Danny Da Costa at ddacosta@albertatenniscentre.ca. Tickets will also be available for sale in the lobby of the venue.

Buy Tickets

Cameras and Recording: Recording of the matches is not allowed.

Code of Conduct: Guests exhibiting behaviour that does not align with the ATP, Tennis Canada and Alberta Tennis Centre’s standards will be asked to leave.

Medical Emergencies: In the event of an emergency, please find a volunteer or staff member wearing an event t-shirt.

Food and Drinks: There will be multiple concession stands selling candy, chips, fresh sandwiches and fresh salads. We proudly serve Phil & Sebastian’s Coffee, David’s Tea, Coca-Cola Products and Wildrose Brewery Beer. Outside food is allowed.

National Bank Lounge: Only accessible to Corporate Box Holders and VIP Access Pass Holders.

Buy Corporate Box Packages

Live Streaming: Live coverage will be available February 24 – March 1, 2020 here.

Lost & Found: The tournament is not responsible for lost items. A small lost & found is located in the lobby of the venue.

Washrooms: A unisex washroom will be located on the first floor of the facility for all general admission ticket holders. Please follow the marked signs. There are additional washrooms in the VIP lounge for VIP pass holders.

Will Call: Located in the lobby of the venue. Hours will be 9:00 a.m to after the final match. Please bring photo ID to collect tickets, VIP Passes and Box Holder Packages.